Privacy Policy

Last Updated: January 2025

At CRYOGENIX Rejuvenation & Recovery ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility located at 34282 US Hwy 19 N, Palm Harbor, FL 34684, use our services, or interact with our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule appointments or book services
• Create an account with us
• Complete intake forms or medical questionnaires
• Subscribe to our newsletter
• Contact us with questions or feedback
• Participate in promotions or surveys

This information may include:

• Name and contact information (email, phone number, address)
• Date of birth and age
• Medical history and health information (as required for treatment)
• Payment information
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Schedule and manage appointments
• Communicate with you about services, appointments, and promotions
• Provide medical treatment and maintain medical records (as applicable)
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure safety

Health Information Privacy (HIPAA)

For medical services that fall under HIPAA regulations, we maintain strict compliance with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is kept confidential and is only used and disclosed as permitted by law. You will receive a separate Notice of Privacy Practices that provides detailed information about how we handle your health information.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us with business operations (e.g., payment processing, appointment scheduling, email services)
• Healthcare Providers: With your consent, when necessary for your treatment
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or transfer of our business
• Protection of Rights: To protect our rights, property, or safety, or that of our clients

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Restriction of processing
• Data portability

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

"I was looking for alternative solutions to intense, chronic pain. I walked into Cryogenix in Palm Harbor, was I right! Kelley walked me through all they could do to help with pain management and I am now a member. It works and the staff is amazing! I have never slept better either!"

"I love this wonderful adventure! Everyone is marvelous and the selection of therapies is awesome. It has improved my quality of life immeasurably. I feel like a new person! Many of the aches and pains my doctors cannot figure out have abated."

"I purchased 24 sessions focusing on the green light therapy to help with weight loss. After 12 I saw a reduction in body fat. The unplanned benefit was a significant reduction in my pain and inflammation. The staff is genuine and amazing."

"I've been going to Cryogenix for just under a month for a grade 2 calf strain. Between the Aspen laser, Neo light and whole body Cryo, my healing time has been significantly reduced. I'm so grateful for the whole team!"

"The staff is just super and truly care about helping you achieve your goals. I really love doing the laser liposuction it has truly helped reduce my stubborn belly fat."

"Absolutely amazing, couldn't ask for a better crew of staff that always treats you like family, amazing prices and better treatment. I've been coming here for years due to sports injuries and they always make such a huge impact on my recovery process!"